FREQUENTLY ASKED QUESTIONS

GENERAL

What does Heartsi mean?

I love my new clothing! How should I wash it?

Where is Heartsi based?

How big is your clothing?

SHIPPING

How much does shipping cost?

Do you ship ALL over the world?

How long after I place my order will my order be processed?

How long will it take to receive my order within the U.S.?

How long will it take to receive my international order?

Will I receive a tracking number?

How do I order a gift for someone?

My order never arrived?!

How can I change my order after its been placed?

PAYMENT

Is it safe to put my credit card information on your website?

I don't live in the US..Can I still buy?

Will my card be charged when I order?

Do you accept Bitcoin, Alt-Coins, Venmo or some other obscure payment system that I like?

Can I use multiple discount codes in a single order?

RETURNS

I've had a change of heart and would like a refund!

There's something faulty with my order - can I get a replacement?

AMBASSADOR/PROMOTING

I'd love to promote Heartsi/collaborate in some way. How can I get involved?